The Digital Hand: How Computers Changed the Work of American Manufacturing, Transportation, and Retail Industries
James W. Cortada, "The Digital Hand: How Computers Changed the Work of American Manufacturing, Transportation, and Retail Industries"
Oxford University Press, USA; 1st edition (December 4, 2003) | English | 0195165888 | 512 pages | PDF | 3.16 MB
This book describes how computers were used in 16 American industries over the past half century to determine what were the critical uses, how technologies came into these industries, and how they were changed by it. This book asserts that computing profoundly changed the nature of work in these industries, creating the bedrock of the Information Age.
James W. Cortada is a Senior Consultant at IBM Consulting Group and the author of nearly two dozen books on information technology, business transformation, and knowledge management.
* CONTENTSArrival of Digital Technologies and Their Applications
* Digitizing the American Economy
* Presence and Role of Manufacturing Industries in the American Economy
* Business Patterns and Digital Applications in the Transformation of Manufacturing Industries
* Patterns and Practices in Three Traditional Manufacturing Industries: Automotive, Steel, and Aerospace
* Patterns and Practices in Three Process Industries: Petroleum, Chemical, and Pharmaceuticals
* Manufacturing Practices in Information Technology Industries: Semiconductors, Hard Disk Drives, and Software
* Business Practices and Digital Applications in the Transformation of Transportation Industries: Trains and Trucks
* Presence of Wholesale and Retail Industries in the American Economy
* Business Patterns and Digital Applications in the Transformation of the Wholesale and Retail Industries
* Patterns and Practices in Three Retail Industries: Grocery, Apparel, and E-tailing
* Conclusion: How Computers Changed the American Economy
* Appendix A: How to Study the Role of Computing by Industry
* Appendix B: The Universal Product Code (UPC), Optical Character Recognition (OCR), and Point-of-Sale (POS)
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